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Frequently Asked Questions

 

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• What are your business hours?

  • Our business hours are 

  • Mon to Fri: 9:30 AM – 5PM

  • Saturday: 9:30 AM – 3PM

  • Sunday: Closed

  • Holidays: Closed

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• Where are you located?

  • Our business is located at Boundary Road Extension El Socorro. 

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• Where do you source your vehicles from?

  • We source our vehicles from reputable dealerships and auctions in Thailand, Japan, Dubai and Singapore.

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• What type of vehicles do you import?

  • We import a variety of makes, models, and years based on our current inventory or special request from customers. 

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• Can I pre-order a Vehicle?

  • Yes, you can choose the make, model, and specifications of the car you wish to import. We offer a wide selection to accommodate your preferences. Contact our team for further details.

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• What is the process to purchase a vehicle from your business?

  • The process typically involves selecting a car, arranging financing (if needed), completing paperwork, and finalizing the purchase. Our team assists you throughout these steps.

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• Do you offer financing?

  • Yes, we offer financing options through our trusted partners to help you finance your purchase conveniently.

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• What are the requirements for financing?​

  • At least 18 years of age

  • Permanent employment of at least 6 months to 2 years with a steady source of income

  • Vehicle invoice from dealership

  • Job letter

  • Pay slip

  • Clear copies of at least two forms of identification (passport, driver’s permit or national ID)

  • Utility bill in name of applicant (within last 3 months)

  • Signed authorization letter if the utility bill is in someone else’s name along with a copy of their identification

  • BIR certificate (if BIR number is not stated on pay slip)

  • Three months bank statements (if requested). Contact us for more details on financing terms and eligibility.

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• Do you offer warranties on vehicles?

  • Yes, we offer warranties and guarantees to provide peace of mind for your purchase. Details about warranties are provided during the purchasing process.

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• Do you assist with vehicle registration and licensing?

  • Yes, we handle the entire process, and vehicles are delivered after they have been properly licensed. 

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• What happens if there is an issue with my vehicle after purchase?

  • We offer post-sale support and can assist with resolving any issues that may arise. Our goal is to ensure your satisfaction with your purchase.

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• Can I trade in my current vehicle?

  • At this time, we do not currently offer trade-in services. However, it is something we are actively considering for the near future.

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• How do I know which vehicle is right for my needs?

  • Our team is here to help! Contact us to discuss your requirements, and we can recommend suitable foreign used cars based on your preferences and budget.

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• What payment methods do you accept?

  • We accept various payment methods such as certified checks, bank transfers, and financing options. Please note that we do NOT ACCEPT CASH payments at this time. For more information on payment options, feel free to inquire.

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• What happens if I change my mind about importing a car after starting the process?

  • Please contact us as soon as possible if you decide to cancel or change your importation plans. We can discuss any applicable fees or refund policies.

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• Where can I get Insurance for my vehicle?

  • We have partnered with multiple insurance companies to provide you with the best possible rates, ensuring a smooth and easy transition. 

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